ABOUT US

Valentin Drapery Designs takes every measure to ensure that all fabric used is professionally dry cleaned and free of stains prior to setup. However, we are not responsible for any fabric that becomes soiled due to an unclean working environment at the event site. Clients are responsible for ensuring that the designated setup area is clean and suitable for installation. With over 30 years of experience, Adalberto is an expert in working with all types of fabrics and can replicate draping styles from reference images. If

a specific image is provided and we advise on the appropriate fabric required to achieve the desired result, Valentin Drapery Designs will not be held liable if the client chooses a different fabric and the final result does not match the reference.

A 40% non-refundable deposit and a signed invoice (including acceptance of all policies) are required to secure your booking. Without both, your event will not be confirmed. We understand that unexpected situations may arise on the day of your event. While we do our best to accommodate, any such instances will be addressed on a case-by-case basis.

A 15-minute grace period is allotted upon our arrival. If no one is available to receive us within that time, we reserve the right to depart, and the deposit will be retained. If your event is located within a private or gated community, it is the client’s responsibility to notify security personnel in advance of our arrival. Please note: work begins immediately upon receipt of the deposit. Should you cancel the event after payment, the deposit remains non-refundable.

We provide service throughout California, Oregon, Arizona, and Nevada.

• Orange County: $195 flat delivery fee.

• First-time clients: The delivery fee is waived for your first event.

• Outside Orange County: Delivery fees vary depending on distance and location.

A labor fee may apply to cover staffing and operational costs. This ensures we can continue to provide quality service and maintain business sustainability.

Each piece of draping fabric is a professional-grade material. Any fabric that is returned severely damaged or used improperly (e.g., as napkins or to clean spills) will incur a $75 replacement fee per piece.

Clients must electronically sign the invoice to confirm their order. Once signed, the client is financially responsible for the full amount detailed.

• Accepted payment methods: Cash and Zelle using 714-224-4541

• 60% of the remaining balance is due on the day of the event.

• A $150 late fee will be applied for each day payment is delayed beyond the event date.

If any part of your order is canceled on the day of the event, the full invoiced amount remains due.

While clients may have a vision regarding draping dimensions, Adalberto must personally visit the event site to take accurate measurements before an invoice is issued. If the client declines this service and chooses to proceed without a site visit, Valentin Drapery Designs is not responsible for any discrepancies in fit or scale. Adalberto will provide multiple options with pricing based on available space, guest height, and budget. If a client opts for a layout contrary to his professional recommendation, we are not liable for any resulting issues.

For safety reasons, all pets—including service animals—must be secured during setup and breakdown. Our team handles heavy equipment, and we cannot be held responsible for any injury to animals present on-site.

At Valentin Drapery Designs, the safety of our team and the integrity of our work are our top priorities. Our employees are not permitted to move or lift any heavy items, furniture, or equipment that would typically require the use of machinery (e.g., dollies, forklifts, or lifts). This includes large furniture, safes, appliances, or any other objects that present a risk of injury. Clients are responsible for ensuring that all necessary areas are clear and accessible before our team arrives. If heavy items need to be moved, we ask that this be arranged in advance by the client or professional movers equipped to handle such tasks. While we always aim to work cooperatively and remain flexible, our team’s role is strictly focused on drapery design and installation—not furniture moving. We appreciate your understanding and support in helping us maintain a safe, efficient work environment.

To ensure a smooth and coordinated setup process, Adalberto and the Valentin Drapery Designs team will only take direction from the client or the designated event planner. They will not respond to instructions or requests from venue staff, catering teams, or other third parties, even if those individuals believe they are acting on behalf of the client. This policy helps maintain the accuracy of the design plan and avoids last-minute miscommunication. If changes or updates are needed during setup, they must come directly from the client or the event planner. We kindly ask that all other parties route any questions or concerns through those authorized contacts. This policy is in place to protect the quality and consistency of our work. We ask for your cooperation in respecting these boundaries, so our team can perform their responsibilities efficiently and without unnecessary interruptions.

If a client requires Adalberto to remain on-site for the full duration of the event setup, this must be arranged in advance and will be subject to a full-day booking fee. Please note: Adalberto often manages multiple events per day, and his schedule is carefully coordinated to meet all client needs. Reserving him for an entire setup requires blocking out the full day, which limits his ability to oversee other scheduled events. As such, clients who request his dedicated presence for the full day will be billed accordingly—equivalent to the cost of the number of events he would otherwise attend.

This policy ensures fairness, proper planning, and continued excellence across all our projects. If you wish to reserve Adalberto for a full-day presence, please notify us during the planning phase so we can adjust our schedule and provide an accurate quote. We appreciate our understanding and look forward to providing exceptional service.

Adalberto provides professional stage wrap services as contracted. It is important to note that the quality and final appearance of the stage wrap are directly affected by the condition and construction of the stage provided by the client or third-party vendors. By engaging Adalberto for stage wrap services, the client acknowledges and agrees to the following:

• Adalberto is not responsible for the design, construction, leveling, or structural integrity of the stage itself.
• The stage wrap will be applied as evenly and precisely as possible; however, if the stage surface is uneven, misaligned, or otherwise imperfect, the wrap may reflect those inconsistencies.
• The client accepts that any visual irregularities in the final wrap installation caused by an uneven stage surface are not the responsibility of Adalberto.

This policy is intended to ensure transparency and manage expectations regarding the scope of Adalberto’s services. Clients are encouraged to ensure the stage is properly constructed and leveled prior to wrap installation.